Our website address is: https://koko-broadbeach.com.au
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act).
We will not e-mail you in the future unless you have given us your consent and we will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we may collect about you includes:
- Your name
- Phone Number
- Email Address
- Location Details
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the Australian Economic Area we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We only collect when users submit information voluntarily to us.
Guest Behaviour Policy
At Koko Broadbeach our utmost priority is to ensure that our residents and guests enjoy a peaceful and quiet environment where they can relax and feel safe and secure.
As such, we have a guest behaviour policy on which we have zero tolerance and we enforce strictly.
Key elements of the policy include:
- No Party Policy
- No Schoolies Policy
- Excessive Alcohol Policy
- No Smoking Policy
- General Guest Behaviour Policy
Our policy is enforced 24 hours a day seven days a week. The entire building is monitored 24/7 by the building management team and security providers. We will take swift and decisive action where any area of this policy is breached.
All guests at Koko will be asked to read and acknowledge this policy upon check-in and will be required to pay a security bond. Upon doing so guests acknowledge that breaching any area of this policy is likely to result in loss of security bond, costs for any damage incurred and immediate eviction from the premises without refund.
In order to ensure that your stay is enjoyable and to prevent any disappointment to you or other guests, guests are encouraged to read these policies before making a booking.
A full copy of our Guest Behaviour Policy is available for download here.
If you have any questions/comments about privacy, you should contact us.